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MEGAMI DEVICE SOL RAPTOR Plastic Model Instruction Manual Error Notice and Apology

December 21, 2018

Kotobukiya Customers

 

 

 

MEGAMI DEVICE SOL RAPTOR Plastic Model Instruction Manual Error Notice and Apology

 

 

 

Dear valued customers,

Thank you for your continued support.

This notice is an announcement and apology for an error that has occurred in our MEGAMI DEVICE SOL RAPTOR Plastic Model Kit Instruction Manual.

We offer our sincerest apologies to customers who have purchased the kit.

This notice will include the details of the problem.

 

Faulty Product:

MEGAMI DEVICE SOL RAPTOR
Product Number: KP475 JAN Code: 4934054-130641
Recommended SRP: 5,800 JPY (Plus Tax)

 

Instruction Manual Error Details:

Error in part insertion instructions.

We apologize for the inconvenience this may cause for customers who have purchased this product. We will do our best to prevent similar errors from occurring in the future. Thank you for your understanding.

If you have any other questions, please contact the customer support center.

 

Customer Support Center

Kotobukiya Co., LTD Customer Support Center
6th Floor Kotobukiya Bldg.
4-5 Midori-cho Tachikawa, Tokyo
190-8542
Phone: 0120-48-1563
Email: support@kotobukiya.co.jp
Calling Hours: Monday-Friday (excluding public holidays) 10:00 am-5:00 pm

 

 

Sincerely,

Kotobukiya

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